ViewSonic Knowledge Base


Manager


IT management of ViewSonic devices with a simple dashboard

Manager

IT management of ViewSonic devices with a simple dashboard

Create and assign Profiles

Profiles are templates that admins use to deploy identical settings to one or more devices. Profiles are convenient for the following use cases:


  • Set devices with the same time for startup, shutdown, and firmware updates.
  • Revert device settings back to a baseline parameter after experimentation.
  • Customize groups of devices with unique settings to align with the specific schedules of their locations.
  • Easily apply a standard configuration when moving new devices to another area.


Note that users can still modify device settings individually after applying a Profile.



Create a new Profile

Launch Manager and perform the following: 


  1. Click the  Menu to open the side panel.
  2. Click the  Profiles option.
  3. Click the  Create new button to launch the Create Profile page.

  4. On the Create Profile page.
    1. Only the Profile section is required. Specify a name and description that is easily identifiable for future reuse.
    2. Configure the remaining sections, or keep the default values. 
      For more info on the available options, see the next section below.

  5. Click OK once all sections have been customized to your requirements.
  6. The new profile should now display at the top of the Profiles list.



Customize these options

Admins can use Profiles to pre-configure the following settings.


  • Profile Description
    Provide a unique name for this profile, with a short description of its purpose. 
    • Profile Name
    • Description


  • Wi-Fi SSID config
    Pre-configure a Wi-Fi SSID. Note that deploying a profile with a Wi-Fi config may temporarily take the target devices offline. To have the devices join the new SSID immediately, ensure devices are equipped with a wireless adapter before assigning the profile. 
    • Add Wi-Fi SSID


  • Wallpaper Settings
    Select an image to apply as the wallpaper of all target devices. The file size of the image must not exceed 5 MB. 
    • Pre-set background images
    • Upload your own background


  • Language
    Configure the default language of the text displayed on the ViewBoard. 
    • Choose Your Language


  • Date and Time
    Configure how date and time appears on the target devices. 
    • Automatic Date and Time Sync
    • Time Zone
    • 24-Hour Format
    • Date Format


  • Startup and Shutdown
    Define standby behavior, whether ECO mode is enabled, and whether a startup/shutdown schedule is preconfigured. 
    • Standby Mode
    • ECO Mode
    • Schedule Startup and Shutdown


  • Settings Password
    Require a password to access ViewBoard settings. This is similar to configuring the settings lock for Manager remote control. 
    • Enable Password for ViewBoard Settings


  • Toolbar
    Set whether the side toolbar is accessible on the ViewBoard input or on no-input ports. 
    • Side Toolbar Settings


  • Source Settings
    Configure actions the device takes when inputs are connected. 
    • Wake Up by Active HDMI Source
    • Signal Auto Search
    • Input Port Auto Switch
    • Energy Saving
    • HDMI CEC


  • App Management
    Show/hide preloaded and installed apps on the ViewBoard OS home screen. Affects only apps already installed. 
    • Preloaded Apps
    • Other Apps


  • Security
    Allow only pre-approved apps or also permit installation of unknown apps. 
    • Allow Installing unknown apps


  • System Update: Firmware Update
    Choose automatic firmware updates and optionally schedule update times. 
    • Auto Firmware Update
    • Schedule Firmware Update




Assign Profile to devices

After creating a profile, perform the following to assign the new profile to target devices.


from the Profiles page

  1. Go to the  Profiles page and locate a target Profile.
  2. Hover over the row of the profile and note the icons at the end.
  3. Click   to launch a new popup.

  4. Check the box beside the target devices for this profile.
    • On the Devices tab, click one or more devices.
    • On the Group tab, select a pre-set group of devices.
    • Use the search bar to filter for devices more easily.

  5. Once all target devices are selected, click OK.
  6. The Profile Assignment Results popup appears and displays the status of the process.



from the Device list

  1. Go to the  All Devices page.
  2. Locate and select target devices with an Advanced license.
    Click  to show only devices with an Advanced license.

  3. Click   in the right sidepanel.
  4. Select one profile to assign to the selected devices.
    Click  to review Profile details.

  5. Click Assign.
  6. The Profile Assignment Results popup appears and displays the status of the process.



Verify successful assignment

After confirming the assignment via the Profiles page or a device list, Manager applies the Profile immediately. To verify that the command was sent or if you just want to review the results, launch Manager and perform the following:



  1. Click the  Menu to open the side panel.
  2. Click the  Profiles option.
  3. Click the Assignment history toggle to switch tabs.

  4. Hover over the row of the profile and note the icons at the end.
  5. Click to launch the Profile Assignment Results popup.

  6. On the Profile Assignment Results popup.
    1. Review details for Device, Settings Configured, and Results.
    2. For more info on the Result icons, see the next section below.

  7. Click to dismiss the popup.




Result icons 

A brief description of the icons that Manager uses to report the result of the assignment.


  • Success
    The setting has been successfully sent to the device.

  • Error
    The setting encountered an error. Either the device did not receive the command, or the device does not support this specific setting configuration.

  • Offline
    The device is currently offline. Once the device is online, the setting will be sent to the device. Check the result after the device is confirmed online.

  • Unknown
    The setting has been sent, but the result on the device is unknown. Check the device to confirm whether the device received the command.





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